Professional Services Lead

Professional Services Lead
Edifecs, Inc.
Bellevue, WA
Job Duties: The Professional Services Lead maintains responsibility for leading software development lifecycle for implementation projects consisting of new clients and applications, and existing clients with new applications and/or modifications to existing applications. S/He also reviews architecture documents to confirm they meet project requirements and deadlines, identifying product enhancements as needed; creates project and proposal documentation, content, estimates; contributes to and continuously evolves the implementation methodology; actively leads multiple complex deployment projects at marquee customers; processes resource requests and maintains calendar for deployment teams; defines project plans for implementation team; provides budgetary estimates for new implementation contracts, tracking budget and time/effort costs across all assigned projects; maintains project status and periodic status reports to customers; manages issues and risk logs for the assigned projects; continuously feeds deployment team enhancements back to product management; sets up triage process with internal departments to complete problem resolution process; handles multiple project escalations to triage resolution with product support; and interfaces with relevant partners at customer sites to ensure project success. Domestic travel to client sites may be required up to 75%. No international travel required. Telecommuting from anywhere in the U.S. available.
Job Requirements: Bachelor's degree, or foreign degree equivalent, in Computer Science, Engineering, or related field, plus 6 years of progressive, post-baccalaureate experience in a software vendor professional services organization, with demonstrated relevant 'hands-on' technical expertise, including:
5 years of experience utilizing knowledge in standard project management methodologies.
5 years of experience interfacing with customer delivery teams.
5 years of experience explaining and documenting application requirements.
4 years of experience in leading business analysis and process improvement projects.
4 years of experience prioritizing and delegating in a resource-constrained environment.
4 years of experience utilizing mainframe technology including Java and J2EE, or COBOL, or DB2.
3 years of experience applying development experience in an enterprise software environment and architecture design.
2 years of experience working with payers and providers.
Experience may be gained concurrently.
Apply for position by submitting resum? to Edifecs, Inc., 1756 114th Ave. SE, Bellevue, WA 98004 and referencing job #14819 or apply online at www.edifecs.com.

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